CAREEZ — TEAM BIOS
Last updated: May 2026
For media and press use. Full bios at https://careez.org/team/
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RAYMOND CHAU YIK-CHUN
Founder & Principal Investigator — Carewells Limited (CareEZ)

Raymond Chau is the founder of Carewells Limited and the principal
investigator of the CareEZ programme. He built the SeniorDeli care-food
product line — 12 IDDSI-certified SKUs in active distribution through Getz
Healthcare across 200+ partner care facilities in Hong Kong — and deployed
a cross-border multilingual caregiver assistant via WeChat Mini-Programme
serving mainland family caregivers and cross-border users.

He is the architect of dysphagia.cn and softmeal.org, a four-language
knowledge base of 600+ structured clinical articles on dysphagia and
照護食. SeniorDeli is a co-drafting institution of T/SATA 094-2025 (Greater
Bay Area group standard on General Requirements for Dysphagia Foods for
Elderly Care) and is named in companion standards T/SATA 084-2025 and
T/SATA 085-2025.

Raymond holds the HKSAR TechUp Y06 grant (Innovation and Technology
Commission), currently disbursing against an approved technical roadmap.
The sister project PQSafe is in residence at the HKU TEC iDendron Seed
Programme (cohort HKU25-05). He is the named applicant on Carewells'
HKCSS Social Enterprise Directory listing (SE Tree Mark #83).

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KAREN CHAN
Clinical Advisor — HKU Swallowing Research Laboratory

Karen Chan has served as Clinical Advisor to Carewells Limited since founding.
Her engagement is confirmed and ongoing — not aspirational. Her role is
advisory: she owns the clinical-safety protocol, classifier-output review
thresholds, escalation pathways from carer-run screening to qualified clinical
assessment, IDDSI care-curriculum peer review, and Adoption Index methodology
co-development.

Her affiliation with the HKU Swallowing Research Laboratory — Hong Kong's
leading academic institution for swallowing science — is the governance anchor
for CareEZ's clinical accuracy claims. Every model output, content article,
and Champion-training module is reviewed under a governance framework Karen
defines. Clinical accuracy of all AI-mediated outputs sits within a protocol
she owns.

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ABELLONA U (張美然)
HKCSS Submission Lead & Director — Carewells Limited

Abellona U is the HKCSS contact of record for Carewells Limited and the named
submission lead for the HKEX Impact and Sustainability Fund (IFS) 2026
application. She manages the HKCSS Social Enterprise Directory account, files
via the Carewells Limited administrator login, and is the registered point of
contact for HKCSS Care Food Working Group correspondence.

Routing the submission and ongoing HKCSS reporting through an HKCSS-registered
contact ensures portal continuity and compliance with HKCSS administrative
practice — a structural requirement for any HKCSS-affiliated impact grant.

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FULL LINKAGE COMMUNITY CARE ASSOCIATION
Independent Data Steward & Institutional Partner
Hong Kong Section 88 registered charity

Full Linkage Community Care Association is a registered Hong Kong s.88 charity
and the independent co-steward of the public clinical resource created by the
CareEZ programme. It is a separate legal entity with its own board, governance,
and audited accounts, partnered with the HKU Swallowing Research Laboratory.

The co-steward structure resolves the data-governance question every
institutional reviewer asks: who owns the clinical dataset, and what prevents
its privatisation by the commercial operator? Full Linkage's s.88 status
anchors the public-interest disposition of all data. Carewells operates as
the delivery vehicle; the clinical resource sits outside its balance sheet
and its stewardship is constitutionally separated from any product roadmap.

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MEDIA ENQUIRIES: hello@careez.org
WEBSITE: https://careez.org/team/
